Effective date: June 9, 2026 · Jurisdiction: Ontario, Canada · Governed by: PIPEDA & CASL
Vitrion Digital ("we," "us," or "our") operates a B2B digital signage company based in Toronto, Ontario, Canada. We specialize in selling, renting, and providing premium, high-impact LED panels for businesses. Our services include providing standalone displays, modular video walls, and storefront window installations, alongside remote content management software ("CMS") applications accessible via desktop and mobile devices.
We are committed to maintaining the security, confidentiality, and accuracy of the personal and business data we collect. This Privacy Policy outlines how we collect, use, disclose, and safeguard information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and applicable local regulations in Ontario.
Our LED panels function exclusively as a physical, outward-facing broadcast medium, similar to a digital billboard. We explicitly confirm the following regarding our physical hardware setups:
Because we operate on a business-to-business (B2B) model, our data collection is limited strictly to information necessary to facilitate sales, manage rentals, and provide remote CMS software access.
When you request a quote, purchase, or rent equipment from us, we collect business identifiers, which may include:
When clients utilize our remote cloud CMS app via desktop or mobile platforms to push visual updates to their hardware, we automatically process:
We host and process the graphics, advertisements, videos, and visual assets you upload to our cloud network for remote display. Vitrion Digital claims no ownership over your intellectual property; these assets are processed solely to execute your remote broadcast instructions.
We collect and process your information for the following specific commercial purposes:
We process personal and business data based on your explicit or implied consent, depending on the nature of the interaction. By entering into a contract with us or logging into our remote CMS application, you consent to the collection of data required to deliver those services.
Clients have the right to withdraw consent for secondary communications (such as marketing updates) at any time by utilizing the "unsubscribe" link in emails or contacting our Privacy Officer directly.
We do not sell, trade, or rent client data to third parties. We share data only with trusted service providers necessary to operate our business, such as cloud storage infrastructure providers, software maintenance teams, and B2B payment processors.
Cross-Border Notice: Some of our cloud-hosting infrastructure and application processing servers may be located outside of Canada, primarily in the United States. Consequently, data stored on these platforms may be transferred across borders and could be subject to access requests by foreign law enforcement or national security authorities under local regulations, such as the U.S. CLOUD Act.
We implement robust organizational, physical, and technological security controls to guard your account details and creative assets against unauthorized access, modification, or theft. These measures include:
We retain client data only for as long as necessary to fulfill the operational purposes outlined in Section 4, or as required by federal financial auditing laws (such as the Income Tax Act). When personal or corporate operational data is no longer required, it is safely overwritten, deleted, or permanently anonymized using secure digital destruction protocols.
Under PIPEDA, you maintain the legal right to request access to the personal data we hold about you and to verify its accuracy. You may request a summary of your data, ask how it has been used, and demand corrections to inaccurate or incomplete records. To submit an access request, please contact our designated Privacy Officer using the details below.
Vitrion Digital assumes full accountability for our privacy practices. If you have questions about this policy, wish to execute your data rights, or have an inquiry regarding our application security, please reach out to our Privacy Officer: